Returns & Exchanges

At Trinity Gift Shop, we want you to be completely satisfied with your purchase. If you are not happy with your item, you can return or exchange it within 30 days of delivery provided it is in its original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Carefully pack the item in its original packaging, ensuring all tags and accessories are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.

• 4.
  Receive Your Refund

  Once our team inspects the returned gift, we will process your refund or exchange within 5-7 business days to your original payment method.