Frequently Asked Questions
Everything you need to know about shopping at Trinity Gift Shop
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping within the continental US usually takes 3-7 business days, while international shipping can take 7-14 business days depending on the destination.
Can I include a personalized gift message with my order?
Yes! We offer a complimentary gift message service. You can enter your personalized note in the 'Gift Message' field during the checkout process, and we will include it on a premium card inside the package.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you can return most items in their original condition within 30 days of delivery for a full refund or exchange.
Do you offer gift wrapping services?
Absolutely. We offer signature gift wrapping for a small additional fee. You can select the 'Wrap as a Gift' option on the product page or in your shopping cart before finalizing your order.
How can I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website so you can monitor your delivery's progress.
Are your products ethically sourced?
At Trinity Gift Shop, we pride ourselves on quality and integrity. we work closely with verified artisans and suppliers to ensure our products are manufactured under fair labor conditions and meet high quality standards.